Production RAG: run evals before you ship to customers
Retrieval quality, citation coverage, and regression suites matter more than model choice. Here is the eval ladder we use before any copilot touches production traffic.
Insights & Blog
All articles — strategy, architecture, and delivery
Twelve in-depth articles from Triaxo on AI, APIs, DevOps, MVPs, agents, ERP, and how software teams ship. Filter by topic or browse Engineering Notes for technical deep dives.
A practical AI transformation roadmap for mid-size software teams
Skip the boil-the-ocean program. Sequence pilots by measurable workflow pain, data readiness, and who owns outcomes after vendors leave.
Designing APIs that survive real-world load
Versioning, idempotency, pagination contracts, and error shapes that keep mobile, partner, and batch clients stable when traffic spikes.
Dedicated squad vs project engagement: how to choose
When a time-boxed build fits, when a sustained squad wins, and how to structure governance so scope does not dissolve.
Why CI/CD pays off before you think you need it
Teams delay pipelines until pain is acute. A thin CI/CD spine early reduces rework, makes security reviewable, and keeps MVPs shippable without heroics.
Shipping MVPs without painting yourself into a corner
Scope ruthlessly, but protect boundaries: auth, data model seams, and observability hooks that let you grow without a rewrite at month six.
When to extend your ERP vs build custom modules
Finance and ops rarely need a greenfield ERP. The decision is which workflows deserve custom software adjacent to the system of record.
Observability baseline for SaaS teams
Metrics, logs, and traces that answer user-impacting questions—not dashboard wallpaper. A practical starter kit for B2B SaaS.
Document AI with human-in-the-loop QA
Extraction pipelines fail gracefully when confidence scores route work to review queues—and when auditors can replay decisions.
Why software teams consolidate ops tooling (and how to do it without drama)
Fragmented project, HR, and finance tools tax growing dev shops. Consolidation works when data models connect—not when another dashboard promises synergy.
Tool-calling agents with approval gates
Agents that mutate state need explicit human approval, least-privilege tools, and audit logs—especially when connecting to CRM, ERP, or ticketing.
Multi-tenant data isolation patterns that hold up in audits
Row-level security, schema-per-tenant, and hybrid models—how to choose without overbuilding your first SaaS release.
Looking for hands-on architecture, delivery, and ops notes?
Browse Engineering Notes